Terms and conditions

Preamble

These Terms and Conditions of sale govern purchases made through telematic methods (hereinafter, the “Terms and Conditions”) of the products (the "Products") presented on www.boniviri.com (the "Site"), managed by BONIVIRI BENEFIT COMPANY WITH LIMITED LIABILITY, headquartered at Via Etnea 29 – 95124, Catania, VAT no. 05761460871 (hereinafter “Boniviri” or the “Company”).

The Terms and Conditions constitute an integral and essential part of the purchase contract for any Product (hereinafter, the “Contract”).

These Terms and Conditions exclusively govern the offer, transmission, acceptance, shipping, purchase methods, and the right of withdrawal of purchase orders for Products on the Site between Boniviri users and the Company, as well as the navigation and use of the services available on the Site.

These Terms and Conditions do not govern the provision of services or the sale of products by parties other than Boniviri, which are present on the Site through hyperlinks, links, or banners. Before purchasing products and services from parties other than Boniviri, we recommend that you carefully check the sales conditions, as Boniviri is not responsible for the provision of services by third parties and/or for the conclusion of contracts between Boniviri users and third parties. For any doubts, we invite you to contact us directly by sending an email to info@boniviri.com. 

The purchase of Products will be governed, in addition to these Premises and the special conditions of each individual order, exclusively by the provisions contained in the following paragraphs of these Terms and Conditions. It is specified, finally, that the provisions of the Terms and Conditions referring to Consumers (as defined below) will apply exclusively to subjects falling within the relevant definition. Consumers will benefit, in particular, from all protections provided in the case of distance contracts pursuant to Title III, Section II, of Legislative Decree no. 206 of September 6, 2005 ("Consumer Code"), as well as all other mandatory protections provided in favor of Consumers by the Consumer Code itself and by any other applicable law.

Boniviri is available for information, complaints, and disputes at the following contacts: 

Boniviri is available to offer Customers (as defined below) any clarification or information regarding the content of the Terms and Conditions and the Contract (as defined in the following Section 1.2) and the related regulations, as well as in relation to any claim or information about the Products. 

1. Scope of Application. Definitions

1.1 These Terms and Conditions apply to all Orders related to the purchase of Products submitted to Boniviri through the Site.

1.2 The following definitions apply within these Terms and Conditions:

“Consumer”: any natural person who places an Order for purposes unrelated to any entrepreneurial, commercial, artisanal, or professional activity they may carry out;

“Professional”: any natural or legal person who places an Order in the course of their entrepreneurial, commercial, artisanal, or professional activity, or their intermediary;

“Customer”: depending on the case, a Consumer and/or a Professional;

“Site”: the Website www.boniviri.com;

“Product”: any product offered by Boniviri, for a fee or free of charge, to the Customer through the Site;

“Contract”: any agreement between Boniviri and a Customer regarding the purchase by the latter of one or more Products, concluded according to the procedures provided in Section 3;

“Working day”: any day of the week except Saturday, Sunday, and public holidays according to Italian law;

“Order”: any proposal regarding the purchase of one or more Products, made by the Customer to Boniviri;

“Applicable Law”: Legislative Decree 196/2003 as amended, the GDPR, and any other applicable personal data protection regulations related to the Processing of Personal Data.

2. Download and review the terms and conditions of the Contract

2.1 The Customer may save and keep a copy of these Terms and Conditions, as well as all documents that make up the Contract related to the Products purchased on the Site, by using the normal functions of their browser (e.g., "File" > "Save as"). It is also possible to download these Terms and Conditions of Sale in PDF format and archive them, by clicking HERE. To view the PDF file, you need to use the free Adobe Reader program (www.adobe.it) or other equivalent programs compatible with the PDF format.

2.2 Additionally, the Customer may store their Order data by using their browser's features, as provided in the previous section article 2.1 and by saving the data summarized on the last web page before submitting each Order, while waiting for the Order Confirmation email that Boniviri will send following the submission of the Order to the email address provided by the Customere. This confirmation email will contain the Order details submitted by the Customer, in addition to these Terms and ConditionsSuch information can be easily printed or saved by using the functions of your email program.

2.3 Each Order's data will be saved by Boniviri on its systems. To preserve the confidentiality of such information, access by the Customer will only be allowed after authentication in the reserved area of the Site called “Login”, by entering specific access credentials assigned to them at the time of registration on the Site. Boniviri advises its Customers to change these credentials immediately after the first access. In this reserved area, by entering their credentials, the Customer can view concluded Contracts, pending and recently submitted Orders, as well as update and save gshipping and billing addresses, any bank details and/or data related to newsletter subscription, and any other data and information provided. The Customer agrees to keep their access credentials to the aforementioned reserved area of the Site confidential, not to make them available to third parties, and to change them periodically to prevent any third-party abuse.

3. Conclusion of the Contract

3.1 Contracts related to the purchase of Products will be concluded in Italian or English.

3.2 The presentation of Products on the Site constitutes an invitation to users of the Site to make a purchase offer to Boniviri. Such invitations to offer are not binding for Boniviri and, in particular, do not constitute public offers pursuant to and for the purposes of art. 1336 of the Italian Civil Code, leaving Boniviri full discretion regarding the acceptance of any proposals made by Customers, also based on the actual availability of the Products and the delivery location.

3.3 Conclusion of the contract via the internet:

3.3.1 To proceed with the purchase of one or more Products via the Internet, it is not necessary for the Customer to register in advance on the Site, it is sufficient that they provide Boniviri, in compliance with the applicable personal data protection regulations, with all the necessary data to allow Boniviri itself to accept and execute the submitted Orders, authorizing the related processing pursuant to the Applicable Law. 

3.3.2 Once logged into the Site, the Customer can select one or more Products they wish to purchase, adding them to a virtual "cart," which they can always view or modify before submitting the Order.

3.3.3 By clicking the button "Proceed", the Customer will start the Order submission procedure. During the formulation of the Order and until its actual submission, the Customer will still have the possibility to review the entered data by clicking the "Back" buttonbutton, to identify and correct any incorrect information.

3.3.4 By clicking the "Proceed", at the end of the procedure started pursuant to previous paragraph 3.3.3, the Customer will submit the Order to Boniviri. Every Order submitted according to these methods shall be considered, in all respects, as a contractual offer from the Customer. Following the submission of the Order by the Customer, Boniviri will promptly confirm receipt of the Order by sending an email to the email account provided by the Customer. By sending this email, Boniviri will also communicate to the Customer whether the Order can be accepted or not (the Order Confirmation).

3.3.5 Boniviri will have the right to accept or reject Orders received without the Customer being able to claim any rights or demands against Boniviri in case of non-acceptance for any reason. The Order will in any case be considered accepted – and consequently the Contract concluded – at the moment the Customer receives, at their email address, the email containing the confirmation of acceptance of the Order by Boniviri.

3.4 Before proceeding to submit any Order, the Customer is invited to carefully read these Terms and Conditions.

4. Information and guarantees on products for sale

4.1 The Products offered by Boniviri on the Site are not necessarily in stock at the time of the Order and Boniviri gives the Customer the opportunity to reserve the Products. That said, the actual availability of a Product is only indicative, depending among other things on the availability from manufacturers, the number and size of orders placed by Customers in the very short term. Orders may therefore be subject to quantity limitations and Products are offered within the limits of actual availability. In case one or more Products are unavailable, this will be promptly communicated by Boniviri, which reserves the right to propose to the Customer to modify the Order placed or to cancel it, refunding in the latter case any amount paid by the Customer within the following days and in any case within the maximum term within 14 days from the date of the payment.

4.2 All information and indications contained on the labels of the oil bottles offered by Boniviri (and, in general, on the Products) are managed by the individual manufacturing companies, which alone guarantee their accuracy and truthfulness. Boniviri continuously selects companies capable of meeting the highest quality standards but, while carrying out checks on the accuracy of the information contained on the labels, does not respond or guarantee in any way the information on the labels or that they fully reflect the product's characteristics. For any reports, please contact us directly by email at info@boniviri.com and Boniviri will take care to contact the manufacturer to request any further warranty or additional information required and to report any irregularities to the competent authorities.

4.3 The essential characteristics of the Products offered by Boniviri are presented with specific product sheets, visible directly on the Site. The images of the Products for sale on the Site may not perfectly represent their characteristics and may differ in color, size, accessory Products, or other aspects, also due to the features of the Internet browser and/or monitor used. Such purchase support information should therefore be considered as general and purely indicative informational material.

5. Price and shipping costs

The prices of the Products published on the homepage and in the various sections of the Site include VAT but do not include any taxes, duties, and fees applicable in the destination country of the Products (if different from Italy), which will be borne by the Customer.

Boniviri reserves the right to change the prices of the Products listed on the Site at any time. However, any price changes will not apply to Customers who have already placed an Order.

 The price for purchasing the Products does not include shipping costs, which will be visible or communicated separately at the time of purchase.

6. Payment

6.1 Unless the Customer chooses the "Cash on Delivery" option, the Customer will pay the full price of the ordered products at the time of placing the Order. It is understood that, in case Boniviri does not accept the Order, it will refund the amounts possibly paid by the Customers within the days immediately following the payment and in any case promptly.

As part of the Order submission process, Boniviri may offer, at its sole discretion, various payment methods, such as, by way of example, payment by credit card (Visa, MasterCard, American Express), payment through the secure “PayPal” system, payment with prepaid card (e.g., “Postepay”), bank transfer, and via the mobile app for digital payment “Satispay.” The Customer will be required to indicate the payment method, among those offered by Boniviri, that they intend to use.

6.2 All financial information and data necessary for the transaction will be transmitted, via encrypted protocol, to American Express, Satispay, PayPal, or other banks providing the relevant remote electronic payment services, without third parties having access. Such information will never be used by Boniviri except for reasons related to the proper execution of the contract, such as completing procedures related to the Customer’s purchase or issuing refunds in case of Product returns following the exercise of the right of withdrawal, or if it becomes necessary to protect its rights or to prevent and report fraud or other illegal acts to the police or other authorities.

6.3 Invoices will be issued exclusively in electronic format and only for each Customer order that has entered their tax code and explicitly requested it. The information provided by the Customer at the time of the Order shall be binding for the issuance of the invoice. No changes to the invoice will be possible after its issuance, except in the case of errors or omissions attributable to Boniviri. During the Order process, it is necessary to indicate whether the shipping address is different from the billing address and, if applicable, the name of a delegate authorized to receive the Products upon delivery.

In the event that the Customer chooses not to enter their tax code or their VAT number, Boniviri will not issue an invoice, nor certify the payment by issuing a receipt or fiscal receipt pursuant to articles 22, paragraph 1 DPR 633/72 and art. 2, lett. oo) DPR 696/96.

7. Delivery

7.1 Boniviri sells and delivers the Products offered on its Website exclusively to its Customers and any delegates thereof and, in any case, in full compliance with the law and current regulations. Notwithstanding the above, Customers, at the time of purchase, declare – also on behalf of any delegates – that they are at least 18 (eighteen) years old.

7.2 Boniviri uses patented packaging for deliveries which, thanks to their special features, guarantee the integrity of the transported Products. Boniviri delivers the Products to the address indicated by the Customer during the purchase process on the Site, through national and international couriers (for example, GLS, UPS, FedEx, Bartolini, SDA, and others), who assume full responsibility for delivery to the address indicated by the Customer from the moment the Products are taken over at Boniviri. Therefore, Boniviri assumes no responsibility for any damage or conduct of the couriers, who – from the moment they take over the Products – are solely responsible for any damage that occurs during transport.

7.3 Deliveries are made only to the Countries indicated on the Site, in the “Shipping Countries” section of the Cart. The Customer is therefore invited to check delivery availability before proceeding with the Order. Boniviri does not ship to Mail Boxes, companies providing domiciliation services, and/or P.O. Boxes under any circumstances.

7.4 Regardless of the actual availability of the Products, Boniviri reserves the right not to accept or execute Orders that provide for delivery of the related Products outside the Italian territory, or in the municipalities of Livigno or Campione d’Italia. For deliveries, Boniviri will use carriers selected by Boniviri itself and trusted by it.

7.5 Boniviri will not be responsible for failure or delay in delivery if: (a) despite having made the regular and timely purchase of the Products to cover the received Order, it was not supplied within the terms and conditions agreed with the supplier; (b) it is unable to compensate for the unavailability of such Products due to circumstances beyond its control; and (c) it has promptly informed the Customer of such unavailability of the Products. In any case, where the Customer is a Consumer and the unavailability of the Products, due to one of the circumstances indicated in the previous points (a) and (b), prevents delivery of the Product within 30 (thirty) days from the submission of the Order by the Consumer, Boniviri will promptly refund the Consumer – and in any case within 14 (fourteen) days from the payment date – any advance payments made.

7.6. Boniviri shall not be liable for failure or delay in delivery due to force majeure or unforeseen events, such as – by way of example – strikes, public authority measures, rationing or shortages of energy or raw materials, transport difficulties, fires, floods, water damage, and damage to industrial machinery not attributable to Boniviri. Boniviri will proceed to promptly inform the Customer of the occurrence and cessation of a force majeure event. If the force majeure event persists for a period exceeding 30 (thirty) days, either party shall have the right to withdraw from the contract. In such a case of withdrawal, the Customer shall not be entitled to any compensation or indemnity of any kind, without prejudice to the right to a refund of any amount already paid as the price for the Product subject to the Order and for its shipment by ordinary means, within 14 days of sending the Order itself.

8. Warranty and complaint management

8.1 All Products, except food items, sold by Boniviri are covered by the manufacturer's warranty and, if purchased by Consumers, by Boniviri's 24-month warranty for conformity defects pursuant to articles 128 et seq. of Legislative Decree 206/2005. To benefit from warranty assistance, the Customer must keep the invoice or, if unavailable, the delivery or transport document or other suitable written documentation.

8.2 Without prejudice to the warranty under articles 128 et seq. of Legislative Decree 206/2005, if the purchased Product is found to have a "rancid taste" or manufacturing defects, the Consumer may request its replacement within the strict deadline of 14 days from receipt by telegram or email to the address info@boniviri.com, that is telephone communication at the number +39 351 577 0816. In this case, the Consumer is required to return the defective or damaged product in its original packaging intact in all its parts, including the cap. In case of product replacement, the shipping costs for returning the defective product are borne by the Customer, while the shipping costs for the new product are borne by Boniviri.

8.3 Boniviri will then proceed to carry out the requested replacement within a reasonable time from receiving the Consumer’s request with an identical Product or, if out of stock and subject to agreement with the Consumer, with one of equivalent value. Boniviri invites the Consumer to describe as thoroughly as possible the nature of the defect or fault found and, if possible, to send copies of the Order documents, or to indicate the Order number, the Consumer’s phone number, the Customer code, and any other information useful for correctly identifying the complaint. Boniviri also recommends verifying that emails sent by them are not redirected or blocked by any ‘spam filters’ or do not reach their destination correctly due to other technical issues with the recipient Customer’s email program or otherwise within the recipient’s control.

8.4 It is expressly understood that the previous Sections 8.1, 8.2, and 8.3 will not apply in case of defects found in Products purchased by Professional Customers, for which Boniviri, except for mandatory legal limits, does not provide any contractual warranty.

9. Customer service

For any information, requests, or assistance, Boniviri invites the Customer to contact the following: 

10. Right of withdrawal and Order cancellation

The following rules on the right of withdrawal apply only to Orders placed by Consumers. For this category of Customers, it is also possible to cancel the Order by promptly contacting Boniviri through the methods indicated above. Section 9. The cancellation request of the Order cannot be accepted if the Products are being shipped, or if Boniviri has already started performing the service. In such cases, the Consumer, under the applicable conditions, may still exercise the right of withdrawal provided by the Consumer Code for distance contracts.

10.1 Information regarding the exercise of the right of withdrawal

Standard withdrawal instructions - pursuant to art. 49, paragraph 4 of Legislative Decree 206/2005 – 

Right of withdrawal

The Consumer has the right to withdraw from the contract, without giving any reason, within 14 days.

The withdrawal period expires after 14 days:

  • in the case of a sales contract: from the day the Consumer or a third party other than the carrier designated by the Consumer takes physical possession of the goods;

  • in the case of a contract relating to multiple goods ordered by the Consumer in a single order and delivered separately: from the day the Consumer or a third party, other than the carrier designated by the Consumer, takes physical possession of the last good;

  • in the case of a contract relating to the delivery of a good consisting of multiple lots or pieces: from the day the Consumer or a third party, other than the carrier and designated by the Consumer, takes physical possession of the last lot or piece;

  • in the case of a contract for the periodic delivery of goods over a certain period: from the day the Consumer or a third party, other than the carrier and designated by the Consumer, takes physical possession of the first good.

To exercise the right of withdrawal, the Consumer must inform Boniviri of their decision to withdraw from the contract through an explicit statement (for example, a letter sent by post, fax, or email). For this purpose, the Consumer may use the standard withdrawal form referred to in the following Section 10.3, but it is not mandatory.

10.2. Effects of withdrawal

If the Consumer withdraws from the contract, all payments made to Boniviri, including delivery costs (except for additional costs resulting from the Consumer’s choice of a delivery method other than the least expensive standard delivery offered by Boniviri), will be refunded without undue delay and in any case no later than 14 days from the day Boniviri was informed of the Consumer’s decision to withdraw from the contract. These refunds will be made by bank transfer or using the same payment method used by the Consumer for the initial transaction, unless otherwise agreed with the Consumer; in any case, the Consumer will not incur any costs as a result of such refund.

The refund may also be suspended until the goods are received or until the consumer has demonstrated that the goods have been sent back, whichever is earlier. The Customer is requested to send back the goods or deliver them to BONIVIRI BENEFIT COMPANY WITH LIMITED LIABILITY, at Via Etnea 29 – 95124, Catania, without undue delay and in any case within 15 days from receiving the Customer Service email authorizing the return with the indicated the Return Authorization Code (CAR).

The Consumer is requested to note the CAR on the shipped packages, in a clearly visible position.

The costs for returning the Products for which the withdrawal has been exercised will be borne by the Customer.

The Consumer is responsible for any reduction in the value of the goods resulting from handling the goods in a way other than what is necessary to establish their nature, characteristics, and functioning.

Exclusion of the right of withdrawal

The Consumer's right of withdrawal under this article is subject to the exclusions provided by Legislative Decree 206/2005. In particular, this right cannot be exercised with regard to supplies of:

  • goods made to measure or clearly personalized;

  • goods that risk deteriorating or expiring quickly;

  • sealed goods that are not suitable for return for hygiene reasons or related to health protection and have been opened after delivery;

10.3. Standard withdrawal form - pursuant to art. 49, paragraph 1, letter h), Consumer Code – [link per scaricare documento]

10.4. Instructions for exercising the right of withdrawal provided for the Consumer

10.4.1 In the communication, the Consumer will indicate the Product or Products for which they intend to exercise the right of withdrawal, the order number and order date, the invoice number, and their bank details (IBAN code). After the communication, the Consumer will be asked to wait for our Customer Service the Return Authorization Code (RAC) that authorize the return. The Consumer must then resend the goods subject to withdrawal within fifteen (15) days of receiving the communication from Boniviri of the Return Authorization Code. The Products must be resent intact in the agreed manner and within the agreed time frame.

10.4.2 The only costs the Consumer will have to bear are the direct costs of returning the purchased Products.

10.4.3 The Right of Withdrawal, in addition to compliance with the terms and methods described in previous points 10.4.1, 10.4.2, it is considered correctly exercised if the following Conditions of the right of withdrawal are fully met:

  • Purchased Products must be substantially intact and sealed;

  • Products must be returned in their original packaging (in the case of multiple bottles within the same package, all bottles must be returned);

  • Returned Products related to the same order must be sent to Boniviri in a single shipment. Boniviri reserves the right not to accept bottles or Products from the same order returned and shipped at different times;

  • The costs and activities for returning the goods will be borne by the Customer, who will be responsible in case of loss or damage to the Products. Products received at the warehouse will be inspected to assess any damage or tampering (the substantial integrity of the returned item is an essential condition for the proper exercise of the right of withdrawal);

  • We recommend utmost care in preparing the package using the original packaging; 

  • the Products must not have been used or damaged.

It is expressly reiterated that the Right of Withdrawal is reserved only for natural persons, previously defined as “Consumers” in paragraph 1.2; therefore, purchases made from resellers or by persons who buy in the course of their entrepreneurial, commercial, artisanal, or professional activity, or their intermediaries, are excluded.

The withdrawal communication must be correctly completed and sent to Boniviri within fourteen (14) working days from the receipt of the Products pursuant to Section 10.1.

Products for which the withdrawal has been exercised must be returned within 15 days of receiving the return authorization email indicating the return authorization code (CAR), properly packed in their original packaging, in perfect condition (not damaged, spoiled, or soiled) and accompanied by all accessories, user instructions, and documentation, as well as the transport document (included in the original packaging), so that Boniviri can identify the Consumer (Order number, first name, last name, and address).

In the case of premium operations (so-called promotions), where the purchase of one Product is combined with another Product sold at a negligible or even free price, the right of withdrawal will be validly exercised by returning both Products subject to the Order, given the accessory nature of the promotional item in relation to the first.

If the return of the Boniviri Product does not comply with all the provisions set forth in this section 10.4, the withdrawal will not be effective.

10.4.4 If the Right of Withdrawal is exercised according to the methods and terms indicated in this paragraph 10.4, Boniviri will refund any amounts already collected for Products purchased directly from the Site as soon as possible and, in any case, within fourteen (14) days from the date Boniviri became aware of the exercise of the right of withdrawal by the Consumer, without prejudice to Boniviri's right to suspend such refund pursuant to paragraph 10.2 until the receipt of the goods or until the Consumer has demonstrated that the goods have been returned, if earlier. The refund procedure will be activated once compliance with the terms and conditions indicated above has been verified, as stated in the following paragraph 11.

10.4.5 If the terms and conditions for exercising the right of withdrawal have not been respected, the Consumer will not be entitled to a refund of the amounts already paid to Boniviri or to the issuance of any requested credit. It will still be possible to recover, at the Consumer's expense, the Products in the condition in which they were returned to Boniviri. Otherwise, Boniviri may retain the Products, in addition to the amounts already paid for their purchase.

11. Refund times and methods

11.1 After the return of the Products, Boniviri carries out the necessary checks regarding their compliance with the conditions and terms indicated in paragraph 10.4.3. If the checks are positive, Boniviri will send the Customer, via email, the confirmation of acceptance of the returned Products.

11.2 Regardless of the payment method used, the refund is initiated by Boniviri as soon as possible and in any case within fourteen (14) days from the date Boniviri became aware of the exercise of your right of withdrawal, after verifying the correct execution of the right of withdrawal itself and acceptance of the returned Products. Boniviri reserves the right to suspend the refund pursuant to paragraph 10.2 until receipt of the goods or until the consumer has demonstrated that the goods have been returned.

11.3 In the event that there is no match between the recipient of the Products indicated in the order form and the person who made the payment for their purchase, any refund, in case of exercising the right of withdrawal, will be made by Boniviri, in any case, to the person who made the payment.

12. Gift Vouchers and Purchase Vouchers

12.1 We offer Gift Vouchers and Purchase Vouchers (as defined below). Gift Vouchers can be purchased on the Site. Purchase Vouchers cannot be purchased on the Site but are offered by Boniviri as part of promotional campaigns, for limited periods.

12.2 Please note that Gift Vouchers and Purchase Vouchers follow partially different conditions. Additionally, Gift Vouchers and Purchase Vouchers are used only in reference to certain types of Products, also in accordance with what will be indicated on the Site.

13. Conditions for redeeming gift vouchers

13.1 Gift vouchers (the "Gift Vouchers") are prepaid purchase vouchers issued by Boniviri that can be purchased by Customers and are exclusively usable for the purchase of Products within the Site.

13.2. The Gift Voucher cannot be used to purchase additional Gift Vouchers. Payment for Gift Vouchers can be made by credit card or through the secure “Paypal” system.

13.3. The Gift Voucher can only be used by the bearer before submitting the Order, without prejudice to the Customer’s ability to use the Gift Voucher for future purchases. The Gift Voucher is not refundable in cash and does not accrue interest on the credit it represents. Within each individual Order process, credits represented by each Gift Voucher can be combined. Within each individual Order process, credits represented by Gift Vouchers can also be combined with credits represented by a Purchase Voucher.

13.4. Cancellation of an Order for the purchase of a Gift Voucher can be made through Customer Service, provided that the Gift Voucher itself has not yet been used, according to the procedures set out for exercising the right of withdrawal in Section 10 above. A Gift Voucher is considered used if it has been applied to an Order or credited to a Customer account, as shown in the reserved area of the Website.

13.5. If the credit represented by a Gift Voucher is less than the Order price, the Customer can pay the difference using other accepted payment methods.

13.6. To credit Gift Vouchers to their Customer account or to view any existing balance, the Customer can visit the reserved “My Account” section on the Website.

13.7. Boniviri will not be liable in any way for the loss, theft, or illegibility of paper Gift Vouchers. Furthermore, Boniviri will not be responsible for communication errors by the Customer regarding the recipient’s email address for the Gift Voucher.

13.8. The Gift Voucher is transferable. However, reproduction, publication, and/or manipulation of the Gift Voucher are not allowed. In case of fraud, embezzlement, or suspicion of illegal activities related to the purchase or redemption of a Gift Voucher, Boniviri reserves the right to report the incident to the competent public security authorities and to take any appropriate action to protect its rights and interests, including suspension or closure of the Customer account or refusal of generally accepted payment methods.

14. Conditions for redeeming purchase vouchers

14.1 Purchase vouchers available on the Site (the “Purchase Vouchers”) are valid until the indicated expiration date and can be used only once within an Order procedure. The Purchase Voucher can only be used before confirming the Order (before clicking “Confirm Order” at the end of the order process). After this point, no discount can be applied. It is specified that Purchase Vouchers will only be usable for the purchase of certain specific Boniviri Products, as better indicated on the Site.

14.2 The Purchase Voucher is not refundable in cash and no interest accrues on the credit represented by the Purchase Voucher itself. The credit represented by a Purchase Voucher is non-transferable to third parties. Credits represented by each individual Purchase Voucher are not cumulative.

14.3 The value of Boniviri Products purchased with the Purchase Voucher must be at least equal to the amount of the Purchase Voucher itself. In case of purchases for a total amount less than that of the Purchase Voucher, it will not be possible to refund or credit the Customer for any remaining amount.

14.4 If the credit represented by a Purchase Voucher is less than the total price to be paid for an Order, the difference can be settled using the other allowed payment methods.

14.5 The Purchase Voucher will be refunded with another Purchase Voucher of equal value if the Products are returned in whole or in part.

15. Intellectual and Industrial Property Rights

15.1 Boniviri informs that the Site, as well as all trademarks and distinctive signs used by Boniviri in relation to the sale of Products, are protected by applicable intellectual and industrial property rights, and any type of reproduction, communication, distribution, publication, alteration, or transformation, in any form and for any purpose, of the site content, trademarks, and distinctive signs used by Boniviri (such as, by way of example, works, images, photographs, designs, dialogues, presentations, music, sounds, videos, graphics, colors, functionalities, and site design) is prohibited.

15.2 Boniviri assumes no responsibility regarding the trademarks and other distinctive signs appearing on the products it markets on the Site, with respect to which the Customer does not acquire any rights following the conclusion of the Contract.

16. Personal Data Protection

The processing of Customers’ personal data by Boniviri will be carried out respecting the fundamental rights and freedoms, as well as the dignity of the data subjects, with particular reference to confidentiality, personal identity, and the right to personal data protection, in accordance with the Applicable Law and the provisions contained in the Information made available to Customers at the time of registration on the Site and before placing the Order.

For any further information about our Privacy Policy, requests can be sent via e-mail at the address info@boniviri.com or at the address of Boniviri’s registered office, in Via Etnea 29 – 95124, Catania.

17. Modification of the Terms and Conditions

On each occasion of changes to these Terms and Conditions, Boniviri will promptly publish the modified Terms and Conditions on the Site. 

The modified Terms and Conditions will become an integral part of the new Contracts, starting from the first Order placed by Customers, following their publication on the Site. In the case of Orders already placed before such communication, the previous version of the Terms and Conditions will apply.

18. Replacement clause

If any present or future provision of the Terms and Conditions and/or the Contract should be or become wholly or partly null and/or ineffective or if there is a gap in the provisions of the Terms and Conditions and/or the Contract, the remaining provisions of the Terms and Conditions and the Contract shall remain valid and effective in any case. It is understood that Boniviri and the Customer will commit to negotiate in good faith the integration of the gap or the replacement of the null and/or ineffective clause with the aim of achieving the same results pursued by the invalid or ineffective clause and safeguarding the economic substance of the contract.

19. Applicable law and dispute resolution

19.1 The Terms and Conditions are governed by Italian law, in particular by legislative decree 6 September 2005 no. 206, Consumer Code, with specific reference to the regulations on distance contracts concluded with Consumers, and by legislative decree 9 April 2003 no. 70 on certain aspects concerning electronic commerce.

19.2 The sale of Products and/or provision of services takes place within the territory of the Italian State and is subject to the laws in force in the Italian Republic. The competent court for resolving any disputes related to purchase contracts of the Products shall be exclusively that of Catania, save the application of the mandatory rules protecting the Consumer as per legislative decree no. 206/2005.